Friday, February 04, 2011

DDD-Day


I've decided this is going to be my new symbol for when companies/idiots totally do bad things. Like instead of WWJD?  It's just plain DDD.

LIKE The Washing machine delivery dude. WHO arrived 35 mins late after a SIX HOUR TIME FRAME.  With no apology to boot.

Because he was so late, I had taken the dogs out front for a mini-wee. I tell him the front door is open and to go ahead and start taking the old one out. He comes hopping out like 5 seconds later and says "you have a leak in your faucets and I am not allowed to install by the order of the Presdiency and Hogwarts."

I was all "WHAT?! There is NO leak in the faucets!"

And AS HE'S walking back to his truck he hand signals his partner to put the new machine back in, he says "yes there is and we can NOT install if there is even ANY leak. You'll have to call and re-schedule"

And I was all "HAY-ELL NO! WAIT!"

I run over to his truck like a wife pleading for her abusive husband to stay, and all desperate I go "NO! Wait! NO! You can NOT LEAVE! I have to have this machine!!! NO! THERE IS NO LEAK!!!"

And all calmly (SO like a man!!) he's all "Nope. Gotta reschedule."

And I just look at him and go "Why are you being such an asshole??"

And then he goes..." well I for SURE am not leaving the machine now!!" (which, he never WAS gonna leave it. I have played this tactic MANY times in my youth....Like when my brother was mean to me and I was all 'I  was GONNA GIVE YOU ALL MY CANDY, but NOW I'm not!')

And he drives away with my brand new washer. After I had waited ALL day. In dirty clothes.

I really had to resist the urge to run down the street and block his truck. But it was a BIG truck. And I still had the dogs. There is a certain brand of crazy that I will NOT exhibit in front of them.

I was so angry I almost melted into the cement on the spot a la our favorite wicked witch of the west.

I looked down at the dogs and Mick was totally ashamed for me.  His eyes were all "have some RESPECT for yourself woman!"

I waited until I was all alone in my car on the way to teach a class (poor suckers) to call and scream at the company. Without the disapproving glares of my dog.

The HAPPY end of the story is that when they came again,  it was a new delivery guy who was all "there are no leaks here! That other guy who delivered this was an ASSHOLE!"

YES !!! YES!!!! VINDICATION!

I gave him a $20 tip.

9 comments:

Kelli said...

That kind of behavior makes my blood boil. The problem? Men. I hate dealing with them. I went through this crap when we were building our house. Luckily most of them learned quickly that THIS woman didn't put up with that kind of crap. I started one phone call with, "You guys are a member of the Better Business Bureau, right?"

NIKOL said...

Happy new washing machine! I can't believe that first guy was such a jerk. I also can't believe that you just gave the second guy a tip, when clearly you should have made out with him to show your appreciation. Didn't your mom teach you anything?

Tom said...

You made a frustrating experience both funny and entertaining for the rest of us. I loved the line about the wife pleading for her abusive husband to stay. I agree men can be jerks. I recently replaced my old washer and my wife is wondering when I am going to haul the old broken one out of the house. I'm kind of jelous.

Lin said...

Here's the problem....You should have refused delivery when he showed up late. He's already running late and he had no intention of delivering---he wanted to go home. Next time, use the Duck and Wheel method and call them 1/2 hour before the end of the delivery window and tell them that unless they are there by that time, that they can call ME to reschedule. I'm telling you....it works. They HATE having to drive that mutha around.

You have to take control of those lazy bastards.

I want Drew to look at me like that when I'm a "naughty girl"! ;) Sigh.

Kristina P. said...

Yay for vindication!

Dee at Pedestrian Palate said...

The first delivery man needed a soud thrashing with a goodly length of copper pipe.

peewee said...

wow. I thought I WAS violent?! Are we long lost sisters or what?

Kris said...

"I run over to his truck like a wife pleading for her abusive husband to stay". DYING!

Mick wouldn't have judged you so harshly if that was the dog food delivery guy. Too bad you couldn't get Mick "leak" on his leg.

Karen M. Peterson said...

I'm with Kris. That line was gold!

Seriously stupid situation. I hate idiot delivery people.